Privacy Policy

This Privacy Policy governs the manner in which Osmo Canada collects, uses, maintains, and discloses information collected from users (referred to as “you” or “users”) of our website, which is powered by WordPress and utilizes Google Analytics. This policy applies to the website and all products and services offered by Osmo Canada.

  1. Personal Identification Information

We may collect personal identification information from users in various ways, including when users visit our website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage in other activities, services, features, or resources we make available on our website. Users may be asked for their name, email address, mailing address, phone number, and other relevant information as appropriate. We will collect personal identification information only if users voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain website-related activities.

  1. Non-personal Identification Information

We may collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer or device used, the operating system, the Internet service provider, and other technical information about users’ means of connecting to our website.

  1. Web Browser Cookies

Our website may use “cookies” to enhance user experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the website may not function properly.

  1. How We Use Collected Information

Our website may collect and use users’ personal identification information for the following purposes:

  • To process and fulfill orders: We may use the information you provide about yourself when placing an order to provide the products and services you have requested. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails: We may use the email address provided by users to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  1. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, as well as security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

  1. Sharing Your Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

  1. Third-Party Websites

Users may find advertising or other content on our website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. Browsing and interaction on any other website, including websites that have a link to our website, is subject to that website’s own terms and policies.

  1. Changes to This Privacy Policy

Osmo has the discretion to update or revise this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

  1. Your Acceptance of These Terms

By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

  1. Contacting Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call 1-844-676-6226 or email us at info@osmo.ca or contact us at 8812 51 Avenue NW, Edmonton, AB, T6E 5E8, Canada.

For the purpose of applicable data protection laws, we are the data controller of your personal information. Our representative in Canada is:

Ben Pickler
8812 51 Avenue NW
Edmonton T6E 5E8
T: 1-844-676-6226
E: info@osmo.ca

 

This Privacy Policy was last updated on 2023-07-06